Terms of Service

1. Acceptance of these terms

By downloading, accessing, or using Slept, you agree to be bound by these Terms of Service and our Privacy Policy. We may update these terms from time to time as described in Section 16.

2. Eligibility

Slept is designed for parents and guardians of babies and toddlers aged 0–24 months. To create an account you must be at least 18 years old and have the legal authority to make decisions for the child whose information you enter. Slept is not directed at, and must not be used directly by, children.

3. The service

Slept provides a personalised sleep plan for your child, an AI sleep coach ("Night Coach") you can message at any time, sleep logging tools, and daily morning summaries. Plans and coach responses are grounded in established infant sleep science and adapted to the information you provide about your child — but every child is different, and Slept is a guidance tool, not a guarantee of any particular outcome.

4. Not medical advice

Slept provides general sleep coaching information and is not a medical device or a substitute for professional medical advice, diagnosis, or treatment. Always consult your pediatrician or another qualified healthcare provider with any questions about your child's health, development, or safe sleep practices, and before starting any sleep training approach — especially if your child has a medical condition, was born prematurely, or you have any safety concerns. If you believe your child needs medical attention, contact a healthcare professional or emergency services immediately; don't rely on Slept for that.

You, as your child's parent or guardian, remain solely responsible for decisions about your child's care, sleep arrangements, and safety, including whether and how to follow any plan or suggestion Slept provides.

5. Your account

You're responsible for keeping your login credentials secure and for all activity under your account. Let us know right away at hello@sleptcoach.app if you suspect unauthorised access. You're responsible for making sure the information you provide about yourself and your child is accurate.

6. Subscriptions, free trial & billing

When you choose a plan, Slept offers a 5-day free trial. Your subscription begins automatically after the trial ends and renews each billing period unless you cancel before it renews. Plans are currently offered at AUD $14.99 per month or AUD $4.99 per week (prices may vary by region or change over time; the current price is always shown in the app before you subscribe).

Subscriptions are billed and managed through the Apple App Store or Google Play Store, depending on where you downloaded Slept. As with any app store subscription trial, a payment method is required to start your trial, and Apple's and Google's standard in-app purchase terms apply in addition to these terms.

7. Cancellation & refunds

You can cancel anytime from your account settings in the app, or directly through your Apple ID or Google Play account settings. Cancelling stops future renewals but doesn't refund the current billing period. Because subscriptions are billed by Apple or Google, refunds are handled under their respective refund policies — we can't issue refunds directly. Nothing in this section limits any consumer guarantee or refund right you have under applicable law, including the Australian Consumer Law, which can't be excluded.

8. Acceptable use

You agree not to:

• Use Slept for any unlawful purpose or in a way that could harm a child
• Attempt to access another user's account or data
• Reverse-engineer, scrape, or interfere with the app or its underlying systems
• Use the AI coach to attempt to extract its underlying prompts, models, or misuse it outside its intended sleep-coaching purpose
• Resell or commercially redistribute access to Slept without our written permission

We may suspend or terminate accounts that violate this section.

9. Your content

You own the information you submit about yourself and your child (profile details, logs, messages to the coach). You grant Slept a licence to use that content solely to provide and improve the service to you — for example, generating your child's plan and coach responses — as described in our Privacy Policy. We don't use your content to train third-party AI models without your explicit opt-in consent, and we don't sell it.

10. Our intellectual property

The Slept app, website, branding, and underlying technology are owned by Slept Pty Ltd and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable licence to use Slept for your own personal, non-commercial use. All other rights are reserved.

11. AI-generated content

Sleep plans, Night Coach responses, and morning summaries are generated using AI and are provided as general guidance based on the information you give us. AI-generated content can occasionally be incomplete or inaccurate. Use your own judgment, and always prioritise your child's safety and your pediatrician's guidance over any suggestion from Slept.

12. Third-party services

Slept relies on third-party providers — including Supabase, Anthropic, RevenueCat, Apple, Google, Expo, and Vercel — to operate the service, as described in our Privacy Policy. Your use of app store billing, Sign in with Apple, or Google Sign-In is also subject to those providers' own terms.

13. Termination

You can stop using Slept and delete your account at any time from Settings in the app. We may suspend or terminate your access if you breach these terms, or discontinue the service with reasonable notice. On account deletion, your data is deleted as described in our Privacy Policy.

14. Disclaimers & limitation of liability

To the maximum extent permitted by law, Slept is provided "as is" without warranties of any kind, and we aren't liable for indirect, incidental, or consequential loss arising from your use of the service. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law or other applicable law that can't lawfully be excluded — where such law applies, our liability is limited to the maximum extent that law permits.

15. Governing law & disputes

These terms are governed by the laws of New South Wales, Australia, without regard to conflict-of-law principles. You and Slept both agree to submit to the non-exclusive jurisdiction of the courts of New South Wales for any dispute arising from these terms, without limiting any consumer protections you have under the law of your own country of residence.

16. Changes to these terms

We may update these terms from time to time. If we make material changes, we'll update the date at the top of this page and, where appropriate, notify you in the app. Continuing to use Slept after changes take effect means you accept the updated terms.

17. Contact us

Questions about these terms:

Slept Pty Ltd
Email: hello@sleptcoach.app